Author Archives: Dr. @Gerd_Ehrhardt

Create Personalized Customer Experiences And New Business Models That Generate New Revenue Streams

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Innovation is to humans as water is to fish. By introducing combinations of intelligent technologies, services, and industry expertise, it’s possible to unlock product and service innovation through the incorporation of intelligent technologies like artificial intelligence, machine learning, the Internet of Things, and blockchain. As new and innovative products and services are created every day, patents are created on a global scale

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Focus On Customer Experience – Your Customers Will Thank You

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More than ever, business today revolves around consumers rather than companies, and it is the consumers who dictate business outcomes. According to a recent Walker study, by 2020 customer experience (CX) will overtake price as the key brand differentiator, with customer interactions occurring at every stage of the buying journey. This heavy customer focus is driving companies to adopt new,

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Leveraging Networks: Gain Speed and Create an Impact with Clear Objectives and Purposeful Stories

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The world’s digital transformation is taking place before our eyes. Not only is the average consumer making greater use of technology, but businesses are changing the way they operate on an almost annual basis. Technology makes the world more connected. It also gives businesses a better chance to leverage their networks to their advantage. Why Leverage Networks? Leveraging networks helps organizations

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Why You Should Consider Leveraging Networks on Your Digital Business Model

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With the economy and worldwide markets changing so much with every passing year, businesses are challenged to change their current models to stay relevant. And with The Fourth Industrial Revolution becoming increasingly likely, there are so many great opportunities for service organizations to take a step to the next level. Despite the changes that we are anticipating in the coming

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