Author Archives: Gerd Ehrhardt

Enhance the Customer Experience Of Your Service Function With Machine Learning

Enhancing Your Customers’ Experience Enhancing your customer’s experience is an absolute necessity in the digital era of fierce competition for attention, views, and B2B (business to business) and consumer dollars. If you are not continuously innovating your service processes to offer the very best customer experience you are likely falling behind your competition. Why It’s So Important Take as an

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The Power of Leveraging Your Network as a Program Management Strategy

In the digital age, traditional ways of doing business are starting to fade into obsolescence. Conventional modalities, such as the long-established hierarchical delegations that tend to govern project management efforts, consume far too many resources and lack efficiency. Fortunately, the advent of digital communication has eliminated the barriers of distance and enabled the world to work together instantly – from

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Leveraging Innovation Networks

How can you make the most of your social and business networks to transform your business and quickly innovate to stay ahead of the competition? In today’s modern world, innovation can often mean the different between success and failure. Sticking with the same business model and range of products or services in the fast-moving world of business can leave you

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Innovate Your Organization: Leverage Your Value Networks

Unfortunately, many business owners view networking as having to do with luck. But like most business endeavors, building and leveraging networks is all about planning and execution. By putting in the time and effort to build up networks, and having the tools to leverage these networks at the right time, business owners can provide a huge boost to their organizations.

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