Category Archives: Allgemein

Enhance the Customer Experience Of Your Service Function With Machine Learning

Enhancing Your Customers’ Experience Enhancing your customer’s experience is an absolute necessity in the digital era of fierce competition for attention, views, and B2B (business to business) and consumer dollars. If you are not continuously innovating your service processes to offer the very best customer experience you are likely falling behind your competition. Why It’s So Important Take as an

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Leveraging Innovation Networks

How can you make the most of your social and business networks to transform your business and quickly innovate to stay ahead of the competition? In today’s modern world, innovation can often mean the different between success and failure. Sticking with the same business model and range of products or services in the fast-moving world of business can leave you

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Innovate Your Organization: Leverage Your Value Networks

Unfortunately, many business owners view networking as having to do with luck. But like most business endeavors, building and leveraging networks is all about planning and execution. By putting in the time and effort to build up networks, and having the tools to leverage these networks at the right time, business owners can provide a huge boost to their organizations.

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Create Meaningful Customer-Employee Experience through Digital Solutions with Design Thinking

We are living in an era of constant change, which is radically affecting the sustainability of business today. An organization that is not agile and versatile will not have a long future. The advent of disruptive technologies can make solid and reputable business models redundant very quickly. In 1985, Alvin Toffler (“The Third Wave”) described the “prosumer”, the intelligent and informed

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Advance Your Organization With an Effective Innovation Portfolio

Innovation is one of the most important drivers of growth. Even the best technology developed by your organization cannot deliver success without focus on your business strategy and the goals of your organization. Being goal oriented may sound like a given. However, you may be quite surprised to learn that many organizations around the world that develop technology do not

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