Leveraging Networks: Empower Your Network Members
The key to managing a business network is to empower the members within your network
Read moreCategory Archives: People & Change
Create Meaningful Customer-Employee Experience through Digital Solutions with Design Thinking
We are living in an era of constant change, which is radically affecting the sustainability of business today. An organization that is not agile and versatile will not have a long future. The advent of disruptive technologies can make solid and reputable business models redundant very quickly. In 1985, Alvin Toffler (“The Third Wave”) described the “prosumer”, the intelligent and informed
Read moreShift the Mindset of Your Organizational Network in 6 Steps
Shift the mindset of your network in 6 steps
Read moreCurrent Challenges & Future Success in 2020
Summer Reading: Future Success The Summer time is in full effect and is a great time to reflect on new and innovative ways to improve your business. With the integration of technological advancements, there are many options to consider. Below are my top 3 pieces of literature that will inform you on how to stay in the know and ahead
Read moreThree Steps to Digital Readiness
Digital readiness is the difference between making and breaking your business proposition. It reflects the maturity level of your organization and ability to identify appropriate digital services that bring value to your customers. Hence, digital readiness has become the prerequisite for remaining abreast of the market, consumer demands, and competition. Digital readiness is part and parcel of the bigger revolution
Read moreMerge Fragmented Service Expert Groups for One Common Service Component of Your Platform
Innovative service functions leverage technology platforms and service components to move away from their traditional roles by accommodating the new, high-value-added services and business models. An efficient method of strengthening the service component of a technology platform is by identifying and merging fragmented service expert groups within a service function. UNDERSTANDING INTERNAL FRAGMENTATION Service experts act in a supporting role,
Read moreLeveraging Networks Around the World
Leveraging Networks around the World discusses individualism indices, and the goals and purposes of Professor Geert Hofstede
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