Category Archives: People & Change

Three Steps to Digital Readiness

Digital readiness is the difference between making and breaking your business proposition. It reflects the maturity level of your organization and ability to identify appropriate digital services that bring value to your customers. Hence, digital readiness has become the prerequisite for remaining abreast of the market, consumer demands, and competition. Digital readiness is part and parcel of the bigger revolution

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Merge Fragmented Service Expert Groups for One Common Service Component of Your Platform

Innovative service functions leverage technology platforms and service components to move away from their traditional roles by accommodating the new, high-value-added services and business models. An efficient method of strengthening the service component of a technology platform is by identifying and merging fragmented service expert groups within a service function. UNDERSTANDING INTERNAL FRAGMENTATION Service experts act in a supporting role,

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Five Powerful Insights on the Importance of Leveraging Networks

A crucial part of personal leadership development is the realization that developing and curating reliable long-term professional relations is crucial to one’s success. The ability to establish, nurture, and sustain professional relationships with other people, and hence build a usable network, is often what differentiates successful leaders from stagnant ones. Here are five powerful quotes that shed light on the

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Organizational and Personal Advancement Through Leveraging Networks

Organizational and Personal Advancement I believe that many leaders of organizations unfortunately miss what I feel to be their most valuable personal achievement: leveraging networks. I first came to this notion while reading Herminia Ibarra and Mark Lee Hunter’s article “How Leaders Create and Use Networks.” The world today has a few great thinkers, but many pontificators who think their ideas are

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