Tag Archives: business_process_management

The Cluetrain Manifesto — A Recommended Read for Digital Strategists!

Digital strategies are crucial tools for mapping a brand’s journey in the online world, answering fundamental questions about brand identity, visibility, authority, and content creation and management, among other aspects of maintaining a consistent online presence. If you are in the process of developing your digital strategy, it might be interesting for you to read the book called The Cluetrain Manifesto

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Three Best Practices for Leveraging the Crowd for Idea Creation

As organizations transform by and through migrating to the cloud, they face a challenge of scaling rapidly in ever-shortening timeframes to achieve or to retain a competitive edge. This requires change management on an unprecedented, global scale and hence, requires organizations to use their resources flexibly whenever required. This is only possible if the organization’s leadership realizes and understands the

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Merge Fragmented Service Expert Groups for One Common Service Component of Your Platform

Innovative service functions leverage technology platforms and service components to move away from their traditional roles by accommodating the new, high-value-added services and business models. An efficient method of strengthening the service component of a technology platform is by identifying and merging fragmented service expert groups within a service function. UNDERSTANDING INTERNAL FRAGMENTATION Service experts act in a supporting role,

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