Tag Archives: cloud

Create Meaningful Customer-Employee Experience through Digital Solutions with Design Thinking

We are living in an era of constant change, which is radically affecting the sustainability of business today. An organization that is not agile and versatile will not have a long future. The advent of disruptive technologies can make solid and reputable business models redundant very quickly. In 1985, Alvin Toffler (“The Third Wave”) described the “prosumer”, the intelligent and informed

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The Cluetrain Manifesto — A Recommended Read for Digital Strategists!

Digital strategies are crucial tools for mapping a brand’s journey in the online world, answering fundamental questions about brand identity, visibility, authority, and content creation and management, among other aspects of maintaining a consistent online presence. If you are in the process of developing your digital strategy, it might be interesting for you to read the book called The Cluetrain Manifesto

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Three Best Practices for Leveraging the Crowd for Idea Creation

As organizations transform by and through migrating to the cloud, they face a challenge of scaling rapidly in ever-shortening timeframes to achieve or to retain a competitive edge. This requires change management on an unprecedented, global scale and hence, requires organizations to use their resources flexibly whenever required. This is only possible if the organization’s leadership realizes and understands the

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Three Ways to Co-Innovate with Universities and Business Schools on New Scenarios for the Cloud

During a recent follow-up research, to bring myself up-to date with newer efforts, I stumbled across the OPEN INNOVATION BLOG. It offers extensive resources, research, discussions, and applications of “open innovation”—the idea that firms should remain open to ideas from outside as well as pursue and leverage internal innovation. It intrigued me to find opportunities that could support the current transformation

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Merge Fragmented Service Expert Groups for One Common Service Component of Your Platform

Innovative service functions leverage technology platforms and service components to move away from their traditional roles by accommodating the new, high-value-added services and business models. An efficient method of strengthening the service component of a technology platform is by identifying and merging fragmented service expert groups within a service function. UNDERSTANDING INTERNAL FRAGMENTATION Service experts act in a supporting role,

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Organizational and Personal Advancement Through Leveraging Networks

Organizational and Personal Advancement I believe that many leaders of organizations unfortunately miss what I feel to be their most valuable personal achievement: leveraging networks. I first came to this notion while reading Herminia Ibarra and Mark Lee Hunter’s article “How Leaders Create and Use Networks.” The world today has a few great thinkers, but many pontificators who think their ideas are

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