Tag Archives: customer-employee experience

Create Meaningful Customer-Employee Experience through Digital Solutions with Design Thinking

We are living in an era of constant change, which is radically affecting the sustainability of business today. An organization that is not agile and versatile will not have a long future. The advent of disruptive technologies can make solid and reputable business models redundant very quickly. In 1985, Alvin Toffler (“The Third Wave”) described the “prosumer”, the intelligent and informed

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