Tag Archives: services

Merge Fragmented Service Expert Groups for One Common Service Component of Your Platform

Innovative service functions leverage technology platforms and service components to move away from their traditional roles by accommodating the new, high-value-added services and business models. An efficient method of strengthening the service component of a technology platform is by identifying and merging fragmented service expert groups within a service function. UNDERSTANDING INTERNAL FRAGMENTATION Service experts act in a supporting role,

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